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Contact

The fastest way to reach Teexxtra is by email. We answer within 2 business days, in English or Portuguese.

Email

suporte@vizinhoodigital.com

If your message is about an order, include the order number from your Stripe receipt. If something arrived faulty or wrong, attach a photo: we reprint it or refund you, at no cost to you.

Postal address

Teexxtra (Eduardo Antonio de Souza)
Rua Rui Grácio 13
2725-573 Mem Martins
Portugal

This is a postal address, not a shop: there is nothing to visit or collect. Please email before sending anything back, so we can tell you how to return it.

Returns

Ready-made designs can be returned within 14 days of delivery, unworn and unwashed. Tees you designed yourself in the editor can't be returned for change of mind, but we replace or refund any item that arrives faulty or wrong. The full rules, and a model withdrawal form, are in the terms of sale.

Complaints

Write to us first: most problems are solved with one email. You can also use the Livro de Reclamações, Portugal's official online complaints book. For a dispute we can't solve together, see the options in the legal notice.

More

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Last updated: 11 November 2026.